Privacy Policy

This Privacy Policy explains how Landis Mobile Detailing ("we", "us" or "our") collects, uses and protects information when you visit landismobiledetailing.com, request a quote or book a mobile detailing service with us.

Who we are

Landis Mobile Detailing is a mobile car detailing business based in Kenna, WV, serving Charleston, Jackson County, Putnam County and the Kanawha Valley in West Virginia.

Information we collect

Information you give us

When you fill in our quote form, call, text, email or message us, we may collect:

• Your name, phone number and email address
• Your vehicle type and the service you are interested in
• Your town or the address where the vehicle will be parked
• Your preferred appointment date and any notes you add
• Photos you send us of your vehicle or problem areas

Information collected automatically

Like most websites, our hosting provider may record basic technical information when you visit, such as your IP address, browser type, the pages you view and the time of your visit. This is used to keep the site running and secure.

How we use your information

• To reply to your request and give you a quote
• To schedule, confirm, reschedule and carry out your appointment
• To contact you about weather delays or changes to your booking
• To keep records of the work we did on your vehicle
• To improve our services and keep our website secure

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

How we share information

We only share your information when it is needed to run our business, including with:

• Service providers that help us operate, such as our website host, email provider and the form service that delivers quote requests to our inbox. They may only use your information to provide their service to us.
• Authorities, when required by law or to protect our rights, property or safety.

Cookies and tracking

Our website does not use advertising cookies or analytics tracking. Your browser may store small technical files needed for the site to load properly. If we add analytics or similar tools in the future, we will update this policy.

Third-party links and services

Our site links to outside services, including our Facebook page and WhatsApp. When you use those services, their own privacy policies apply. We are not responsible for how they handle your information.

How long we keep information

We keep quote requests and booking details for as long as we need them to serve you, keep business records and meet legal or tax obligations. After that, we delete or securely dispose of them.

Security

We take reasonable steps to protect your information. Our website is served over a secure (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can contact us at any time to:

• Ask what information we hold about you
• Ask us to correct or update your information
• Ask us to delete your information, unless we need to keep it for legal reasons
• Ask us to stop contacting you

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last changed.

Contact us

If you have questions about this policy or your information, contact us: